1. Overview
Mess Wala provides freshly prepared meals via daily orders and monthly subscription plans. We are committed to delivering hygienic, home-style food directly to your location within our designated service areas.
2. Service Areas
- Delivery is available only within our designated service areas in and around Sangamner, Maharashtra.
- Service area boundaries may be updated periodically. Please check our website or contact us to verify your area eligibility.
3. Order Processing
- All orders are processed only after successful payment confirmation.
- For subscription users, meals are automatically scheduled based on the chosen plan (Morning / Evening / Both).
- Daily orders are subject to availability and kitchen capacity.
4. Delivery Time
- Standard delivery time is 30 to 60 minutes from order confirmation.
- Monthly subscription users receive their meals as per their selected schedule (Morning slot / Evening slot).
- In case of unavoidable delays due to traffic, weather, or unforeseen circumstances, we will notify you promptly.
5. Delivery Instructions
- Please ensure your delivery address and contact number are accurate at the time of order.
- If the delivery person is unable to reach you at the given address, the order may be marked as delivered/undelivered at the discretion of the delivery team.
6. Sunday Policy
- Sunday Evening deliveries are compulsorily off. No evening meals will be prepared or delivered on Sundays.
- Morning deliveries on Sundays follow the regular schedule.
Last updated: April 2026